Assessments & Recovery Officer

  • Location:
  • Salary:
    £21.00 / Hour
  • Job type:
  • Posted:
    4 months ago
  • Category:
    Office & Business Support
  • Deadline:
    August 24, 2019


Spencer Clarke Group are working in Partnership with Wolverhampton Council to appoint an Assessment’s & Recovery Officer to their team. The role is on a full time, agency contract for a minimum of 3 months which is highly likely to be extended on an ongoing basis.


Working Hours – Monday – Friday 09:00 – 17:00

Rate of Pay –£21 per hour.


About the role:


To ensure that we:

ü  Pay the right benefit to the right person at the right time

ü  Collect the right amount from the right person at the right time

ü  Take effective and appropriate recovery of debt owed to the Council      


Key Duties include:

The post holder will specialise in one or more of the following areas:

  • To accurately assess and determine entitlement to housing benefit and council tax support.
  • To accurately assess and determine liability to pay council tax and business rates.
  • To determine the appropriate method of enforcement for recovery of debt.
  • To negotiate repayment arrangements in order to achieve effective and sustainable recovery of debt.
  • To attend Court to interview customers, explain process and make payment arrangements.


  • To deal with customer enquiries either face to face, by telephone or in writing
  • To maximise income and minimise loss.

Get in Touch!

We supply to over 80 Council’s nationwide so if you would like to know more about our vacancies, please contact Richard at Spencer Clarke Group.


Here at Spencer Clarke Group we provide workers with their own dedicated, expert consultant with extensive market knowledge.


Here are just a few of the benefits of working with us:

  • Access to a huge range of excusive temporary and permanent opportunities
  • Post-Placement Aftercare
  • Subsidised training specific to your role
  • Free DBS Checks
  • Loyalty Reward Scheme and regular competitions for our agency workers.
  • Market Leading referrals of up to £500.


If you are interested in this role and would like to apply, please contact Richard at Spencer Clarke Group as soon as possible on 01772 954200.


This job has expired.