Contact Tracing Call Handler

  • Location:
  • Salary:
    £15.65 / Hour
  • Job type:
  • Posted:
    1 week ago
  • Category:
  • Deadline:
    August 14, 2021

Spencer Clarke Group are working with Camden Council to hire NHS call handlers to start immediatly for a full time remote working role. 

The 12 staff will be divided into 6 Monday to Friday and 6 weekend staff.

Pay Rate – £15.65 Per hour 

Start Date ASAP

Working hours – 36 per week

Location – Remote working

The main duty is making contact with Camden residents who have tested positive for Covid-19 in order to gather details of their close contacts and to provide public health advice to prevent further spread of infection.

The allocated cases are those that have been unreachable by the national contact tracing team.

This includes providing information about self-isolation, hygiene measures and sign posting citizens to Camden’s support for self-isolation.

The role will initially be carried out from home and so applicants will need internet access.

In order to appl you will have –

  • Experience in a fast-paced environment with unpredictable demand
  • Experience working with members of the public/patients
  • Experience of managing own workload
  • Experience of telephone systems, TEAMS, Outlook and Internet

Applications from none Camden residents will not be considered. 

If you wish to apply please send your CV below.