CQC Quality Assurance Manager

  • Location:
  • Salary:
    £24.13 - £30.00 / Hour
  • Job type:
  • Posted:
    2 weeks ago
  • Category:
  • Deadline:
    May 27, 2021

Spencer Clarke Group are working closely alongside Hackney Council to provide them a with a Quality Assurance Manager (CQC) join their team on a Contract Basis!

Rate – £24.13 to £30 per hour Negotiable depending upon experience. 

Your Role

  • Ensuring the quality assurance processes within the CQC registered services within Adult Services are robust, operating effectively, and compliant with regulations.
  • Monitor and oversee the delivery of a comprehensive internal quality assurance framework for the related services, developing and embedding innovative quality assurance and improvement processes.
  • upport staff to improve quality and embed a culture of quality improvement across services, through quality assurance audits, coaching and identifying training needs. – To oversee the roll out of an electronic care planning system.
  • Keep abreast of updates in relevant regulatory frameworks, policy and best practice, and implement changes to ensure services are meeting requirements.
  • Ensure service users and staff are involved in shaping and driving quality improvements.
  • Supervise and oversee the work of three administrative staff.


  • The successful post holder will demonstrate their ability to:
  • Develop comprehensive service quality improvement plans based on data and feedback from service users and staff
  • Implement data recording and analysis processes to ensure effective management and utilisation of quality assurance data
  • Carry out quality assurance audits and mock inspections, using a robust and thorough approach whilst communicating sensitively and clearly with those involved
  • Use excellent interpersonal, presentation and communication skills and develop and maintain highly effective working relationships with a range of people
  • Converse at ease with members of the public and provide advice in accurate spoken English
  • Utilise excellent literacy skills in order to produce well-structured and high quality reports including reports to CQC, improvement plans, and briefings to senior stakeholders

If you wish to be put forward for this role, please apply and contact Khalsa Singh @ Spencer Clarke group – ks@spencerclarkegroup.co.uk


Here atpencer Clarke Group we provide workers with their own dedicated and experience consultant who provide extensive market knowledge!

  • Access to a wide range of temporary and permanent opportunities
  • Market leading referrals of up to £500
  • Free DBS checks
  • Post Placement Aftercare
  • Loyalty reward scheme and regular competitions for our agency workers