Lincolnshire Local Authority.

"We have been trying to grow our educational psychology team as we have a backlog of requests for EHCP statutory assessment. In spite of several local and national adverts, we had no response at all.

This challenge has resulted in the local authority not being able to meet the 20-week statutory deadline for completing EHCP requests. 

Natalie Boaler from Spencer Clarke Group reached out to us to offer her services. Natalie listened to our challenges and immediately set up a call with us to discuss this in further detail. 

She proactively sent us a host of CVs and contacted several of your agency Educational Psychologists to discuss our needs. She helped our HR department to set up interviews with the agency workers and then ensured they were set up successfully with our main agency group. 

Through Natalie, we have now appointed an interim Principal and interim Senior Educational Psychologist. They will lead the Educational Psychologist team and will also complete statutory assessments. This will reduce our 20-week timeliness and ensure children and young people have their EHCPs completed quickly.

Natalie is so proactive and empathetic. She listens to what we need and she responds immediately. She has been amazing in sourcing our new Educational Psychologists. She contacts us regularly, checking everything is going to plan. We have every confidence in her services and that of the group.

We are so happy that Natalie reached out to us to help solve our problems. She has been an absolute professional and dedicated, committed to helping us sort our problems with recruiting staff."

Head of Standards and Effectiveness

Local Authority