JOB PROFILE
What Is a Housing Review Officer?
IN THIS JOB PROFILE
You Will Learn.
- What a Housing Review Officer is.
- What the responsibilities of a Housing Review Officer are.
- What qualifications a Housing Review Officer needs.
- Average salary of a Housing Review Officer.
- What skills a Housing Review Officer needs.
- Who employs a Housing Review Officer.
- Where the latest Housing Review Officer jobs are and how to apply for them.
What Is a Housing Review Officer?
A Housing Review Officer is a professional who is responsible for carrying out investigations into housing request disputes and decisions on behalf of the government or organisation.
By using knowledge of legislation, acts and policies surrounding housing and homelessness, a Housing Review Officer will ensure organisational compliance.
It is a specialist role which ensures that the work in relieving and preventing homelessness is effective and lawful.
What Are the Responsibilities of a Housing Review Officer?
While working as a Housing Review Officer, you will be required to:
- Manage a caseload of reviews.
- Work to deadlines.
- Carry out home visits.
- Respond to and liaise with a number of other agencies such as citizens advice and social services.
- Write responses to complaints.
- Attend meetings when requested.
- Provide training and feedback to other officers in the role.
- Ensure that the organisation meets its legal responsibility to carry out enquiries into reviews requested.
- Produce and maintain electronic records.
- Comply with relevant codes of practice regarding health and safety and data protection.
- Promote diversity, equality and inclusion in all areas.
Frequently Asked Questions
What Qualifications Do Housing Review Officers Need?
There is no specific qualification for a Housing Review Officer but many employers will ask for a maths and English GCSE grade C and above (or equivalent qualifications).
Employers will look for experience in areas such as housing needs assessment, homeless prevention, legal procedures and delivering a front line service.
Detailed knowledge of housing legislation, issues facing local governments and equalities legislation in relation to housing services will also aid your application.
What Is the Average Salary of a Housing Review Officer?
The salary of a Housing Review Officer in the UK is £26,000 to £35,000 per year, but this can vary depending on several factors such as the location, level of experience, and the specific employer.
Who Employs a Housing Review Officer?
There is no specific qualification for a Housing Review Officer but many employers will ask for a maths and English GCSE grade C and above (or equivalent qualifications).
Employers will look for experience in areas such as housing needs assessment, homeless prevention, legal procedures and delivering a front line service.
Detailed knowledge of housing legislation, issues facing local governments and equalities legislation in relation to housing services will also aid your application.
What Skills Does a Housing Review Officer Need?
Key skills of a Housing Review Officer include:
- Ability to work independently or as part of a team.
- Knowledge of relevant legislation surrounding housing and homelessness.
- Approachable.
- Excellent communication skills.
- Proactive.
- Problem solving skills.
- Ability to work under pressure.
- Customer service skills.
- Attention to detail, making sure all documentation and reviewing information are accurate.
- Negotiation skills.
- Non judgemental manner.
- Organised.
- Computer literate.
- Ability to deal with difficult and upset customers.
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