JOB PROFILE

What Is a Sheltered Housing Officer?

IN THIS JOB PROFILE

You Will Learn.

  • What is a Sheltered Housing Officer?
  • What are the responsibilities of a Sheltered Housing Officer? 
  • What qualifications does a Sheltered Housing Officer need?
  • What is the average salary of a Sheltered Housing Officer?
  • Who employs a Sheltered Housing Officer?
  • What skills does a Sheltered Housing Officer need?
  • Where the latest Sheltered Housing Officer jobs are and how to apply for them.
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What Is a Sheltered Housing Officer?

A Sheltered Housing Officer is responsible for managing and coordinating housing facilities designed for older individuals or those with specific needs. They ensure the wellbeing and safety of residents within sheltered housing schemes, overseeing day-to-day operations. 

Their role is crucial in fostering a secure and supportive environment, facilitating a sense of community among residents in specialised housing arrangements.

What Are the Responsibilities of a Sheltered Housing Officer?

A Sheltered Housing Officer's responsibilities encompass a broad range of tasks aimed at ensuring the wellbeing, safety, and overall satisfaction of residents within sheltered housing schemes. These duties include coordinating social activities to promote a sense of community, addressing maintenance issues promptly, and providing support to enhance residents' quality of life. 

Sheltered Housing Officers act as a liaison between residents and external services, facilitating access to healthcare and other necessary resources. 

They are instrumental in promoting independence among residents while offering assistance when required, contributing to a secure and supportive living environment. 

Sheltered Housing Officers may also be involved in financial management, ensuring that rent and service charges are collected and accounted for appropriately.


While working as a Sheltered Housing Officer, you will be required to:

  • Coordinate and organise social activities to foster a sense of community.
  • Address and resolve maintenance issues promptly to ensure a safe living environment.
  • Provide support services to enhance the overall quality of life for residents.
  • Act as a liaison between residents and external services, facilitating access to healthcare and other resources.
  • Promote and support independence among residents while offering assistance when needed.
  • Manage financial aspects, including rent and service charge collection and accounting.


Frequently Asked Questions

Sheltered Housing Officers typically require a minimum of a Level 3 qualification in social care, housing management or community services. Some employers may seek candidates with a Level 4 or higher qualification. 

Practical experience in a related role, demonstrating strong communication, organisational, and interpersonal skills, is crucial. 

Knowledge of housing policies, health and safety regulations, and an understanding of the needs of older or vulnerable individuals is highly beneficial.

The average salary for a Sheltered Housing Officer in the UK is approximately £38,442 per year.

However, this figure can vary significantly depending on factors such as the level of responsibility, a person's experience and the location of the role.

The majority of Sheltered Housing Officer jobs are found within the public and private sectors. Local authorities and housing associations are prominent employers, offering sheltered housing services to older individuals and those with specific needs. 

Additionally, private care providers, charities, and nonprofit organisations may hire Sheltered Housing Officers to manage specialised accommodation. 

Career opportunities also exist with social housing providers and healthcare institutions dedicated to enhancing the wellbeing and independence of residents in sheltered housing schemes.

What Skills Does a Sheltered Housing Officer Need?

A Sheltered Housing Officer in the UK requires exceptional communication skills to enable effective interaction with residents, their families, and external service providers. 

Strong organisational abilities are essential for coordinating social activities, addressing maintenance issues promptly, and managing administrative tasks. 

Empathy and a patient demeanour contribute to providing the necessary support for residents, fostering a positive living environment. Problem solving skills are crucial for navigating the diverse challenges associated with specialised housing. 

A good understanding of housing policies, health and safety regulations, and the needs of the target population is vital. Adaptability and resilience are valuable traits, given the dynamic nature of the role and the potential for unforeseen circumstances.


Key skills of a Sheltered Housing Officer include: 

  • Excellent communication skills for interaction with residents, families, and external stakeholders.
  • Strong organisational abilities to coordinate activities and manage administrative tasks.
  • Empathy and patience to provide effective support to residents.
  • Problem solving skills to address challenges associated with specialised housing.
  • Understanding of housing policies, health and safety regulations, and the needs of the target population.
  • Adaptability and resilience to navigate dynamic and unpredictable situations.

Searching for Your Next Sheltered Housing Officer Job?

If you're searching for your next career opportunity, why not take a look at all the latest Sheltered Housing Officer jobs available now?

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