- Early Help Advice Line Lead - South Wales
- £19.96 per hour PAYE
- 6 month contract
We are looking for an experienced and motivated Early Help Advice Line Lead to oversee and manage a team of Early Help Advice Line Advisors, providing advice, guidance and support to professionals and families at our Local Authority client in South Wales.
Key Duties:
- Lead, supervise and support a team of Early Help Advice Line Advisors, ensuring the delivery of a high-quality, responsive service.
- Oversee incoming referrals and allocate caseloads appropriately, ensuring work is distributed effectively across the team.
- Coordinate daily service operations, including rota management, workload allocation and resource planning.
- Provide advice and guidance to families and professionals regarding early intervention, family support and available services.
- Oversee initial assessments of need and risk, ensuring appropriate support pathways and interventions are identified.
- Ensure referrals are managed effectively and families are signposted to the most appropriate services and support.
- Monitor service performance, outcomes and data, using information to identify areas for improvement and maintain service quality
This is an excellent opportunity for someone with experience in Early Help, Family Support, Children's Services or a similar frontline service to take on a leadership role within a busy and evolving service
Ask for Rosie on 01772 954 200 or
