BBBH71702_1791897330
Posted on: 13 Oct 2026
Home Improvement Officer - Housing
Location: London
Rate: £TBC
Contract: 3 - Months Ongoing
Working Pattern: 1 day in the office / 4 days remote
Spencer Clarke Group are supporting a local authority to appoint a Home Improvement Officer within the Home Improvements function.
This is a frontline role supporting the delivery of housing grants and home adaptations for private sector residents, including disabled facilities grant work. You will manage cases through inspection, assessment and specification, supporting approvals and monitoring works through to completion.
Responsibilities include
* Carrying out property inspections and assessments, including measuring up and gathering the information needed to progress grant cases
* Reviewing applications against eligibility and completeness, and supporting cases through to recommendation and approval
* Preparing outline plans, drawings, specifications and supporting documentation for proposed works
* Obtaining and assessing quotes, tenders and supporting contract documentation where required
* Monitoring works on site to ensure quality, compliance, progress against milestones and sign-off with relevant parties
* Liaising with Occupational Therapists, residents, contractors and internal teams to agree practical solutions that meet assessed needs
* Supporting payment processes and checks, ensuring works are necessary and appropriate, reasonable and practicable
* Handling enquiries and issues professionally, providing a customer-focused service and keeping accurate case records
About you
* Experience in housing grants, home adaptations, private sector housing or similar technical housing services
* Confident completing inspections, writing specifications and managing works through to completion
* Good understanding of relevant housing legislation and grant processes, with the ability to apply guidance in practice
* Strong communication skills and the ability to work effectively with residents, contractors and multi-agency stakeholders
* Organised and able to manage a varied caseload, working independently across hybrid and site-based activity
How to Apply
Send your CV or get in touch with Nicole Brownrigg at Spencer Clarke Group on 01772 954200 or
