Spencer Clarke Group are seeking a Benefit Service Manager for a local authority in Southeast London.
In this role, you will lead and manage the Benefits service, driving high performance, compliance and continuous improvement across Housing Benefit, Council Tax Reduction and associated support schemes.
Duties:
- Manage the day-to-day Benefits service and processing teams.
- Monitor performance, accuracy and productivity against targets.
- Ensure compliance with legislation, policies and service standards.
- Drive service improvements, staff development and process efficiency.
Qualifications and Experience:
- Proven experience managing Housing Benefit and Council Tax Reduction.
- Experience leading high-volume Benefits processing teams.
- Strong knowledge of Benefits legislation, regulations and compliance.
- Experience managing performance, accuracy, productivity and service improvement.
What's on offer:
Salary: £42ph+
*may negotiate higher for exceptional candidates, based on experience*
Contract type: 12 months minimum
Hours: Monday to Friday, 35 hours per week
How to apply:
- Once your CV is received, if you are successful, you will be contacted.
- Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
- For any further questions, please contact Taylor Kirkham on 01772 954200.
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